/10
★★★★★
based on 2572 published reviews
★★★★★
based on 2572 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
They didn't send me a proof before sending as planned, and as a result, the logo is off. Too bad, because the product looks great!
Acheteur Vérifié
purchased on 08/11/2021
Translated review3/5
★★★☆☆
It's a pity it's not better indicated on the site that the bracelets are made of paper.
Acheteur Vérifié
purchased on 27/10/2021
Translated review2/5
★★☆☆☆
The logo was very very small on the bracelet and the paper is thinner than other bracelets.
Comprador Verificado
purchased on 18/10/2021
Translated review3/5
★★★☆☆
On your site you say you send an e-mail to the customer to validate the order, which included an image. However, I never received anything and the order was validated directly. Misleading advertising? An oversight? That doesn't sound very serious! Fortunately, the product was delivered as ordered.
Acheteur Vérifié
purchased on 16/09/2021
Translated review2/5
★★☆☆☆
Very disappointed because the logo I sent does not appear on the bracelets.
Acheteur Vérifié
purchased on 19/09/2021
Translated review3/5
★★★☆☆
The experience has been good but the contact with them difficult I have sent several mails with doubt without response.
Comprador Verificado
purchased on 10/09/2021
Translated review3/5
★★★☆☆
The logo is hidden by the bracelet itself. You would have to be even more lateral to not hide it.
Comprador Verificado
purchased on 12/09/2021
Translated review3/5
★★★☆☆
Order delivered on time but I find the shipping costs too high.
Acheteur Vérifié
purchased on 09/09/2021
Translated review3/5
★★★☆☆
Very random delivery. A direct contact with either you or UPS is made very impersonal by the use of "robot". This is very regrettable.
Acheteur Vérifié
purchased on 19/07/2021
Translated review3/5
★★★☆☆
Fine, but no email of a proof or at least a visual rendering of the file integration before manufacturing!
Acheteur Vérifié
purchased on 27/08/2021
Translated review3/5
★★★☆☆
This is the third time we've used europaband and for the first time we're disappointed, firstly because of the color of the bracelet, which we wanted to be gold and which is instead mustard, and secondly because of the delivery. I had specified the days and times of delivery but this was not respected.
Acheteur Vérifié
purchased on 04/08/2021
Translated review3/5
★★★☆☆
0 delivery service! The driver calls me to tell me that he has too many customers to deliver and that he will leave my order in a relay point!!!! 10 € for a delivery like that you have to change service provider!
Acheteur Vérifié
purchased on 05/08/2021
Translated review2/5
★★☆☆☆
Delivery time not respected and unfortunately no information from customer service... our order would have been sent to another customer! In addition, on receipt some badges did not work.
Acheteur Vérifié
purchased on 20/04/2021
Translated review2/5
★★☆☆☆
Quite good, however I do not find it normal when two orders are placed 2 minutes apart and you send 1 package that includes both orders and you do not deduct the transport of 1 order.
Acheteur Vérifié
purchased on 15/07/2021
Translated review2/5
★★☆☆☆
J'ai pas reçu ce que j' ai commandé J'avais demander doré j'ai reçu blanc Et une partie de la phase n'a pas été écrite Mariage Armande et Jean- Paul le 18/09/2021 Il y a qu'une moitié
Acheteur Vérifié
purchased on 31/07/2021
Translated review Answer from europaband
Hello, after checking your order, it turns out that you had ordered white bracelets with the personalization /"Armande & Jean-Paul le 18/09/2021/". I invite you to look at your invoice, the elements are notified there.
2/5
★★☆☆☆
I RECEIVED IT VERY LATE, THEY LOST MY FIRST ORDER, THE COMMUNICATION WITH THEM IS HORRIBLE, THEY BARELY RESPOND TO EMAILS, YOU CAN'T CALL THEM ON OR ANSWER THE PHONE, AND THEY HAVEN'T MET THE DELIVERY TIME FOR THE REPLACEMENT EITHER.
Comprador Verificado
purchased on 19/05/2021
Translated review2/5
★★☆☆☆
The colors advertised and those received are not at all the same.
Acheteur Vérifié
purchased on 16/08/2020
Translated review Answer from europaband
Hello, could you send us a picture of your product?
3/5
★★★☆☆
I had to call 3 times for my order to finally be shipped!
Acheteur Vérifié
purchased on 22/07/2020
Translated review3/5
★★★☆☆
The people are extremely nice, only my ups delivery at 22 euros the next day was not respected by the carrier. It's a shame...
Acheteur Vérifié
purchased on 30/06/2020
Translated review Answer from europaband
Hello, Sorry for the inconvenience. You ordered on July 1 and UPS tried to deliver on July 2 at 13h25. According to them you were not available and they dropped off your order at the nearest parcel relay as indicated by e-mail. When your order is shipped you receive an e-mail with the tracking link to check the delivery status. Sorry again if you lost a few days.
3/5
★★★☆☆
Nothing to report
Acheteur Vérifié
purchased on 27/04/2020
Translated review