/10
★★★★★
based on 2572 published reviews
★★★★★
based on 2572 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Hello, Very disappointed with the after-sales service following a spelling error on their part, my proof was correctly done. No offer of a refund was made, except for a 30% discount on a future order. I did not accept this offer, knowing that the error did not come from my proof. I requested a full refund, which was refused. Sincerely
Stéphane M.
purchased on 14/03/2024
Translated review1/5
★☆☆☆☆
Printing defect on one strip of each series
Lietti G.
purchased on 07/04/2024
Translated review1/5
★☆☆☆☆
Super bad creation
Alexandre V.
purchased on 01/04/2024
Translated review1/5
★☆☆☆☆
Error on my order
Philippe M.
purchased on 14/02/2024
Translated review1/5
★☆☆☆☆
Very disappointed with my last order, I received chokers with anti-strangling collars that won't come off. The plastics are of poor quality.
Franck R.
purchased on 13/03/2023
Translated review1/5
★☆☆☆☆
Hello bracelets ordered for a restocking completely different colors
Philippe L.
purchased on 09/02/2023
Translated review Answer from europaband
Hello, Sorry to hear that the color is not exactly the same as your last order. Can you e-mail us some photos so that we can pass on the problem to the workshop?
1/5
★☆☆☆☆
The delivery arrived 15 days late and at the wrong address. We did not receive them in time for the event.
Elodie P.
purchased on 22/12/2022
Translated review1/5
★☆☆☆☆
Parcel never arrived, no news since.
Noah C.
purchased on 20/12/2022
Translated review Answer from europaband
Hello, Can you give us the reference number of your order to see where the problem is? Did you send an e-mail to customer service to let us know about the problem? We look forward to hearing from you.
1/5
★☆☆☆☆
1 month delivery for a chosen service, 1 to 3 days for delivery. Since the matter was brought to the attention of customer service, there has been no response from them.
Charles D.
purchased on 11/10/2022
Translated review1/5
★☆☆☆☆
I received my ribbon order after my event!!!!!!!! I HAVE ALREADY ASKED FOR A REFUND OF MY CHRONOPOST BUT WITHOUT A DEPOSIT...................
Acheteur Vérifié
purchased on 06/06/2022
Translated review1/5
★☆☆☆☆
We placed an order for 250 fabric bracelets with Express Delivery D+4 on June 8th. The order only arrived on June 22, 10 days late, and we had no way of tracking it. We had chosen Express delivery to receive them as soon as possible and were very disappointed by the delay. We wrote to customer service on June 30 to ask for a commercial gesture, given the difference in price between the bracelets in classic delivery (0.64€/unit for 250 pieces) and those in express delivery (1.00€/unit for 250 pieces). Unfortunately, we never received a reply. The bracelets were beautiful and of excellent quality, but the customer and order follow-up left a lot to be desired.
Acheteur Vérifié
purchased on 08/06/2022
Translated review1/5
★☆☆☆☆
I have not received my package and no one can tell me where it is ...
Acheteur Vérifié
purchased on 19/08/2022
Translated review1/5
★☆☆☆☆
Time not respected, items missing on delivery
Acheteur Vérifié
purchased on 31/05/2022
Translated review1/5
★☆☆☆☆
I ordered bracelets 3 weeks before an event I'm organizing, I never received my order and I still haven't been reimbursed, unheard of even if it's related to delivery (which is supposed to take 24h at 10€), they haven't been able to solve any problem with their partner.
Acheteur Vérifié
purchased on 23/07/2022
Translated review1/5
★☆☆☆☆
The order did not arrive on the date mentioned, we had to make a new purchase, double cost.
Comprador Verificado
purchased on 12/07/2022
Translated review1/5
★☆☆☆☆
The workshop "forgot" our order
Acheteur Vérifié
purchased on 09/06/2022
Translated review1/5
★☆☆☆☆
I ordered vinyl bracelets and received paper ones! No answer on the phone or to my complaint email.
Acheteur Vérifié
purchased on 20/06/2022
Translated review1/5
★☆☆☆☆
Order not received yet the deliveryman noted delivered but nothing received ..and no trace of chrono poste super
Acheteur Vérifié
purchased on 07/06/2022
Translated review1/5
★☆☆☆☆
They do not send the graphic proof before, they do not center the engraving, ...
Comprador Verificado
purchased on 27/05/2022
Translated review1/5
★☆☆☆☆
I was asking nicely to be sent the invoice of my order with my company's cif, and they never attended me. It is as if there was no one on the other side. Company not recommended at all
Comprador Verificado
purchased on 18/05/2022
Translated review