★★★★☆
basée sur 37933 avis publiés
Derniers avis clients
My order came a view Davy’s after i… My order came a view Davy’s after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.
Excellent quality Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach
Good service good service
Lire mon courrier du 26 janvier 2021 ! Lire mon courrier du 26 janvier 2021 !
Très bon service Très bon service, nous ferons de nouveau appel à eux.
Slow and cumbersome fulfillment The attraction is the huge range of products. They are not discounted and I have never been asked for a Paypal fee before. Two items shown as in stock turned out not to be, this was irritating and delayed processing of my order. You are not told the supplier is in France which will obviously impact delivery time and cost. All in all three weeks to deliver. Only useful if you cannot find the products elsewhere.
Hey j'ai eu la mauvaise version, j'ai fait une erreur en commandant la version anglaise de blackstone fortress escalation, j'ai cliqué sur la version française. J'ai envoyé un email demandant qu'ils changent ma commande pour la version anglaise. Ils m'ont répondu qu'ils avaient fait le changement. Et quand c'est arrivé, c'était la version française 🙁 En partie ma faute, en partie le service client.
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
Considering this company is in France…Excellent Service Considering this company is in France the service was excellent and delivery very quick. They messaged me regularly updating me with how my order was progressing. It took less time for my order to travel from France to the UK than from Heathrow to Warrington. Will use this company again.
Swift delivery Swift delivery. Excellent information about the package's dispatch and delivery Perfect present
Great service Great service, will use them again.
Hey I got the wrong version well, I made a mistake when ordering wanted the english copy of blackstone fortress escalation, clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. 🙁 Partly my fault part customer service
Rien n'a dire parfait
Rapide un peu plus cher qu'ailleurs mais avec le mérite d'avoir les peinture que je ne trouve pas ailleurs. Le gros point noir ce sont les étiquettes collées sur la référence du pot de peinture...du coup on ne sait pas ce qu'il y a dans le
This is one of the very few online… This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.
Shopping experience was a delight Shopping experience was a delight. Easy to use web page. Most of the items I required were in stock. I was a bit worried about ordering from abroad but did not encounter any problems. I was kept informed by e-mail about every step in the delivery process and my package arrived very promptly. Well impressed. Will definitely order again.
Bonjour je donne cette avis pour deux raisons mauvais emballage le tube de colle tordu c'était en vrac !!! de plus j'ai fait une erreur de paiement ( j'ai fait deux fois la même commande. J' ai envoyé de suite un message d'erreur ils en ont pas tenu compte . Par contre j 'ai reçu les deux commandes dans un seul colis????. Impossible de les avoirs au tel. Pour prendre l'argent ils sont fort mais pour me rembourser 19euros 50 il faut attendre 3 semaines. Voilà je ne recommande pas ce site Vous avez gagné 30 euros perdu un
Rapide et efficace
Livraison très rapide et colis en bon éta
Livraison rapide produits conformes et bon dialogue par mail suite à un problème de stock. J'ai aussi apprécié les cinq euros de remise supplémentaire en cadeau de bienv
Il y avait des erreurs ça a été long à corriger ça a été mal corrigé. Ce n'est pas merveill
Tres deçus de ma commande Soldats Britanniques à Rorkes Drift - 16 figurin
Parfait ! Expédition rapide produit conforme à sa description
Je vous donne 4 étoiles ci non les 5 étoiles ci il avait pas eu ce retard à la première commande
Très bien malgré le fait que le colis est arrivé très ab
Envoi rapide ??
Matériel conforme et livré rapideme
Bon site dans l'ensemble mon seul regret c'est mon achat de pots de peinture et on as du mal à évaluez la taille du pot et le type de peinture car les photos de correspondent pas toutes aux produit
En attente de réalisatio
Livraison très rapide. Aucun oublis. Très pro. Je recommande volontie
Had a delivery that was damaged on… Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!
Ne changez rien
Fast delivery Fast delivery
I was very happy with my purchase over… I was very happy with my purchase over all. Even though the box was flattened in transit the model was still intact. I count luck for that considering the models were resin and quite fragile and would have easily been smashed. The expediency with which it arrived to the USA was excellent. Next time I would advise not sending fragile models in envelopes but in boxes.
At the moment I ordered two times and… At the moment I ordered two times and both came within relative short time after the orders were placed. In the past there were a few minor difficulties but they were rectified. I'm confident enough to know that if I were to place a new order, that the company will send it in a short amount of time. The only thing I find a bit dissapointing about the shop, is their price range for model kits. I mean the prices never stay the same. For example, when I buy a model kit at a price of € 24.99 9without shipping costs, the next week this price is suddenly € 37,99, for the same model kit. So prices never stay exactly as they are. If a model kit is on sale, then it's understandable. But if they have a certain positive inventory, they should keep the prices the same. Weither it's € 37,99 or less.
Excellent service Excellent service, prompt turnaround. Great communication. Faultless purchase, thank you.
Despite having received a confirmation… Despite having received a confirmation that my item was delivered, I still have not received my item. I’ve reached out via email and am awaiting a response.
Models arrived as ordered / notified Models arrived as ordered / notified no VAT / Duty. Keep up the good work!
Shipment was pretty quick (Within a… Shipment was pretty quick (Within a week), but all emails were in French. Hard to understand being Dutch, yet doable. Recommend to do this in English. Packing was solid.
Nice kits Nice kits, reasonable deliverytime