Avis clients de Yonberg Harmonica

Attestation de confiance
9,6 /10
Note globale : 9,6 sur 10
Basée sur 503 avis publiés

Résumé des avis

Les clients soulignent la qualité exceptionnelle des harmonicas Yonberg, mettant en avant leur sonorité agréable et leur belle finition. De nombreux utilisateurs apprécient le confort de jeu et la facilité de démontage pour l'entretien, ce qui reflète une conception réfléchie et pratique. La rapidité de livraison est un autre point fort, avec des commandes traitées rapidement et des envois soignés garantissant que les produits arrivent en parfait état.

Avis 1, 2, 3 et 4 étoiles

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M
Michel B.
Note : 4 sur 5
suite à un achat du 01/12/2023
Très agréable à jouer et belle sonorité. Seul bémol, les overblow ne sont pas évidents à sortir ! Le petit tournevis était absent de la boîte.
C
Christopher S.
Note : 4 sur 5
suite à un achat du 18/10/2023
I have, like all harp players, tried a variety of makes. What all have in common is that they all play and are playable ! What they don’t all have in common is ease of play, tone and longevity! This is my first Yonberg, I like it, it’s perhaps a little light on tone or maybe I selected the wrong one, Wind, for playing Blues ? But there is no doubt in my mind that I enjoy playing it and both the service and delivery were excellent. Will I buy another ? Yes I think I may very well do so in the future but I need to have better information on all the different types available so I obtain just what I require for my particular needs. But I do like the make.
Y
Yoann P.
Note : 3 sur 5
suite à un achat du 27/07/2023
Acheté pour essayer et compléter ma collection. Le design est très sympa mais j ai un soucis avec le troisième trou qui émet une vibration anormale de temps à autre a la note soufflée. J ignore si c est la lamelle du troisième trou ou si celle ci fait vibrer une autre partie... d où seulement 3 étoiles...
Réponse de Yonberg Harmonica
Merci pour votre avis. Nous vous espérons satisfait du service après-vente que vous avez reçu suite à ce désagrément.
P
Patrick G.
Note : 3 sur 5
suite à un achat du 20/07/2023
Bon concept mais des problèmes de solidités
O
Olivier F.
Note : 4 sur 5
suite à un achat du 05/06/2023
Service rapide, Harmonica top et conforme à la commande et aux attentes. Petite réserve sur la fixation du tournevis dans le boitier.
M
Matthew H.
Note : 1 sur 5
suite à un achat du 30/04/2023
This is a very expensive Harmonica on which the finishing is pretty dire. The sound quality is fine, though nothing special. But, I'd expect the plastic comb not to have had injction mould remains hanging off of the back of it (it had simply not been finished, same applies to the plastic case and the mini screwdriver). Furthermore, the service standards at Yonberg leave a lot to be desired. I had an issue with the shipment and they could not have been less helpful if they had tried. In fact, they made claims about it having arrived in my home country, that turned out not to be true, That was because thier shipper had lied to them and said the package had been shipped. But when I discovered the package was still sitting in France and pointed it out to them, the person dealing with my complaint was extremely rude. I mentioned having bought harmonicas from an alternative source in France and they had arrived within 4 days. This individual was very disparaging about that manufacturer, made implide racist remarks hinting that because their products were made in China, they must be poor quality, which is just wrong. I will never buy from this company again, because the product is expensive and very average and if teh person I dealt with is anything to go by, the people there are rude, ignorant and anti Chinese.
Réponse de Yonberg Harmonica
Dear Matthew,

We understand your dissatisfaction regarding the delivery time. However, we cannot leave your comment unanswered and without explanation for these who will read it.

We received your order on April 30th and shipped it on May 2nd, May 1st being a public holiday in France.

Unfortunately, the french postal services seem to have had a lot of delay in its delivery service at this precise moment. We cannot be responsible for this.

We appologized several times. We called the french postal services to learn more about the delivery date. We proposed you to wait a few more days and to send you a new harmonica for free in case you didn't receive the first one you ordered.

In no way we are racist or anti-chinese at Yonberg. People who know us personaly will be amused by your remark. We know how to appreciate the quality of products made in China. You reproached us for the too high prices of our harmonicas. Our words were simply to remind you of the difference of the production costs between a product made in China and another made in France. It is impossible for us to align our selling prices with those of companies producing in Asia. We really do apologize if it was misunderstood.

Regarding the tone used in the response to your first email, it corresponds to the one you yourself used during your first complaint... which was rather agressive, with very strong words and capital letters...

We quote :

"Dear Yonberg,

WHERE IS MY ORDER?

This is my first order with Yonberg and I am so far, deeply unimpressed.

The below email says you've finished processing my order. Indeed, the subject line says it's complete. I can tell you though, this order is far from complete and will only be so, when it is in my hand.

Are you happy with this situation?

I'd intended to try out your product with a view to buying a full set. But if this is the way you treat your customers, I shan't be bothering to buy from you ever again and my online review will warn others as to why.

This is DIABOLICAL service and you should be ashamed of yourselves for collecting a pay check at the end of the month.

I've purchased harmonicas from very many different vendors, and you are singularly the worst for customer service by a long long way. As it stands, I have spent 163 Euros with you and have zero to show for it.

The fact that you don't even bother to acknowledge emails or reply AT ALL speaks volumes about what kind of company you are.

Disgraceful.

Sincerely,".

You finally received your harmonica on May 25, which is, certainly, far too long. And you were right, your parcel arrived in Malaysia on May 17th. It was difficult for us to get the correct information from the postal services. But you have certainly been able to check the shipping date of May 2nd on the shipping label proving our good faith.

Finally, we are very sorry that your instrument does not suit you but hope that you will still play with it from time to time.

Best regards,

Lauriane
M
Montanaro A.
Note : 3 sur 5
suite à un achat du 23/04/2023
Excellent reedplate already curved out of the box. Excellent response to bends. Cover shape to be adapted to the handle. Very very light overall weight. The volume is appreciably lower than other brands’ harps. Personally I would appreciate trying the plates with wood comb and metal plates.
R
René D.
Note : 3 sur 5
suite à un achat du 21/04/2023
Déçu par la taille
Réponse de Yonberg Harmonica
Bonjour,
Nous sommes navrés que vous soyez déçu par la taille de notre instrument.
Néanmoins, toutes les dimensions sont affichées dans les caractéristiques du produit sur notre site internet.
Nous pensons que vous vous habituerez très vite à ce nouveau design.
Bien à vous,
L'équipe Yonberg.
U
Ulla B.
Note : 2 sur 5
suite à un achat du 29/03/2023
I love this instrument very much. It’s more safe and smooth made for the mouth and lips. Also the sound is better than usual ones. Also zI love that one can hold it better inside the hands. The sound inside the different wholes are better to play and doesn’t get so quickly moistened than other ones. I love to play with it very much and I am very happy, that after such a long time a very good change has happened with the work with Yonberg. Thanks so much from Ulla from south of Switzerland
M
Michel S.
Note : 4 sur 5
suite à un achat du 28/03/2023
Bonne étanchéité (souffle favorisé). Excellente sonorité et clarté des notes. Bel article au démontage effectivement facile. Cependant et je ne sais pas si cela provient de ma façon de tenir l'instrument, j'ai été surpris d'avoir la partie la plus large du côté gauche. ( certainement dû à la conception des lames plus longues pour les graves ) donc prise en mains un peu contradictoire pour moi mais rien d'insurmontable, si bien que je pense m' équiper d'un C et d'un G prochainement. Pas de regret pour ce premier achat.
L
Lionel P.
Note : 4 sur 5
suite à un achat du 24/03/2023
Vraiment fan à plusieurs niveaux : des bouzins esthétiques, pratiques, puissants, agréables à jouer. Seul petit inconvénient, des instruments qui restent assez chers par rapport à la moyenne. La qualité est là, mais c'est vrai que l'on y réfléchit à deux fois (mais pas longtemps).
M
Marie-Odile S.
Note : 4 sur 5
suite à un achat du 03/03/2023
C’est encore un peu tôt pour vous donner mon avis , je suis une harmoniciste en herbe … J’aime bien l’objet et ai plaisir à le tenir en mains
S
Serge M.
Note : 4 sur 5
suite à un achat du 13/02/2023
Je vais être obligé de démonter mon harmonica pour régler une note
M
Michael N.
Note : 4 sur 5
suite à un achat du 06/02/2023
tre bien, merci a phil pour la découverte de yonberg
M
Max N.
Note : 4 sur 5
suite à un achat du 03/02/2023
Bien emballé et bien reçu. L'harmonica que j'ai commandé en D et de qualité, et sonne super bien. Je recommande sans hésiter. Max
E
Erîc D.
Note : 4 sur 5
suite à un achat du 08/01/2023
Bon son, mais réglages moyens...
M
Marc B.
Note : 4 sur 5
suite à un achat du 31/12/2022
Très bien, livraison dans les délais
I
Ian C.
Note : 4 sur 5
suite à un achat du 06/12/2022
I am a returning customer eager to try the Titanium plates and reeds. Top note performance is impressive although the lower notes require regapping to achieve work well for me, but I have had that before with your harmonicas so no great surprise.
T
thierry G.
Note : 4 sur 5
suite à un achat du 18/11/2022
Reçu sans problème. Très bel instrument qui me semble de qualité...
A
Andre B.
Note : 4 sur 5
suite à un achat du 23/09/2022
The order was quickly processed and transported so it reached me in about ten days. Thjanks
O
Olivier M.
Note : 4 sur 5
suite à un achat du 13/06/2022
Un très bon instrument et que je recommande. C'est surtout après m'être enregistré à l'aide d'un logiciel puis écouté que j'ai apprécié la qualité du son. On ne s'entend pas si bien avec l'oreille interne. Je n'ai jamais aussi bien sonner à l'harmo. C'est un instrument qui nécessite d'être joué plusieurs jours avant qu'il se fasse. Après quelques jours ou semaines de pratique, les lames vont s'assouplir et gagner en rondeur et chaleur. Néanmoins, l'harmonica est un tout petit peu trop large au niveau de l'embouchure à mon goût.
M
Mark "Mad Dog" F.
Note : 4 sur 5
suite à un achat du 30/06/2022
Very durable and responsive but not as full of a tone as my Seydels.
J
jean-marc C.
Note : 4 sur 5
suite à un achat du 27/06/2022
societe qui me paraît fiable, très professionnel
M
Michel
Note : 4 sur 5
suite à un achat du 15/08/2022
Commande livrée rapidement et bien conditionnée