URS WEARBEAR Note globale

7.5/10
★★★★☆
basée sur 34 avis publiés 10 1

Derniers avis clients negatifs

1/5
★☆☆☆☆
Terrible customer service and still waiting on my refund since my order never shipped. I will never reccomend people shop here
1/5
★☆☆☆☆
Je n’avais pas reçu tous les vêtements que j’avais acheté. It took almost 3 months, 10 emails and 5 social media messages to eventually receive a refund. I will never purchase from this company again.
1/5
★☆☆☆☆
Réactivité du service à la clientèle très lente. Envoi de courriel par le site Web et comme réponse courriel non remis, adresse inexistante.
1/5
★☆☆☆☆
Jattend depuis october 2019 pour recevoir mon commande. Essaye plusieur fois pour regler cette command mais pas beacoup d'aide.
1/5
★☆☆☆☆
I ordered a pair of short size M in yellow. I received size S in red. I’ve emailed Urs to ask how they’d like to handle the situation and haven’t heard back. I’m definitely not happy with my purchase!
1/5
★☆☆☆☆
The items that I received was completely wrong, not what I ordered. Contacted by email they replied that they would check but nobody replied me again.
1/5
★☆☆☆☆
The process from order to payment to receiving is VERY,VERY long. I had to contact several times before I got my order.
Réponse de URS WEARBEAR :
Hello Maurice, Thank you for your message;) I'm sorry that you had a bad experience when ordering, unfortunately you should know that your order was with of a transport problem with the current situation ... nevertheless, I wanted to apologize and hope you are still satisfied with your items. Thanks to the Urs Wearbear team
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