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M
Note : 5 sur 5
Tout est parfait
Avis clients de Ski Republic
Attestation de confiance
9,6
/10
Note globale : 9,6 sur 10
Basée sur 6 055 avis publiés
Résumé des avis
L'expérience d'achat en ligne est jugée simple et intuitive, avec des skis correspondant exactement aux commandes. Les clients apprécient particulièrement l'accueil chaleureux et le professionnalisme du personnel, qui se montre toujours aimable et serviable. La qualité du matériel est souvent mise en avant, avec des retours positifs sur son adaptation aux besoins des skieurs de différents niveaux. Le rapport qualité/prix est un autre point fort souligné par de nombreux clients, qui estiment avoir fait de bonnes affaires.
Avis 1, 2, 3 et 5 étoiles
Réinitialiser les filtresD
Note : 5 sur 5
Absolutely superb service by ski republic ....the equipment and tailored service was brilliant by Cleo- highly recommend an will definitely use again. Thank you
D
Note : 3 sur 5
Fin de saison , les vendeurs en ont marre .
C
Note : 5 sur 5
Très bien reçus , retrait et retour rapide et très contente du matériel
F
Note : 5 sur 5
Très bien
S
Note : 5 sur 5
Parfait
R
Note : 5 sur 5
Sérieux disponible prixncoherents
C
Note : 5 sur 5
👍top !
T
Note : 5 sur 5
Parfait
J
Note : 5 sur 5
Excellent and friendly service
A
Note : 5 sur 5
Le personnel est vraiment très gentil, accueillant et à l’écoute. Le matériel était de bonne qualité et bien adapté a nos enfants.
L
Note : 5 sur 5
accueil très convivial et rapide, j’ai pu changer mes chaussures et ski sens aucun souci car ils ne me convenaient pas, la vendeuse était très très gentil c’était agréable d’avoir à faire à elle
A
Note : 5 sur 5
Pro, sympa et efficace Rien à dire, nous venons depuis des années
D
Note : 1 sur 5
I was very disappointed with my experience this time! I booked to hire from Val d'isere and when I arrived to collect my skis the shop was closed. The other branches in the village were also closed! It wasted 2 hours of our first day trying to locate ski hire even though I had already paid with ski republic!
Réponse de Ski Republic
Hello,
Thank you for your feedback.
We are sorry to hear about your experience and understand how frustrating it must have been to arrive and find the shop closed, especially after having already paid.
During the last week of the season, the shop was exceptionally closed between 12:30 pm and 3:30 pm. This information was communicated in advance on our website and displayed at the entrance of the shop.
To ensure continuity of service during this time, other nearby Ski Republic shops remained open and available to assist customers.
We regret the inconvenience caused and the time it took to find an alternative solution.
Kind regards.
Thank you for your feedback.
We are sorry to hear about your experience and understand how frustrating it must have been to arrive and find the shop closed, especially after having already paid.
During the last week of the season, the shop was exceptionally closed between 12:30 pm and 3:30 pm. This information was communicated in advance on our website and displayed at the entrance of the shop.
To ensure continuity of service during this time, other nearby Ski Republic shops remained open and available to assist customers.
We regret the inconvenience caused and the time it took to find an alternative solution.
Kind regards.
C
Note : 5 sur 5
Très bon accueil et bons conseils. Je recommande !
S
Note : 5 sur 5
Personnel accueillant, matériel adapté.
C
Note : 5 sur 5
Super accueil en magasin, pro et très sympa!
C
Note : 5 sur 5
Sympa, rapide
C
Note : 5 sur 5
Bon accueil, bien organisé
M
Note : 3 sur 5
Location pas cher c’est top. Personnel pas tres aimable Ski très détérioré
L
Note : 5 sur 5
Très bien reçu comme chaque année
L
Note : 5 sur 5
Personnels acceuillant rapide simple
K
Note : 5 sur 5
Top comme tout les ans
K
Note : 5 sur 5
bien
T
Note : 5 sur 5
Rapide et efficace, proche des pistes, impeccable!
C
Note : 5 sur 5
Rapide et fiable
P
Note : 5 sur 5
Très bons conseils Accueil chaleureux
F
Note : 5 sur 5
Très bien en ligne
É
Note : 5 sur 5
Bon contact. Matériel de bonne qualité. Pas d'attente
M
Note : 5 sur 5
Très bon accueil et très bons conseils! Merci
C
Note : 5 sur 5
Commande facile à effectuer sur le site
A
Note : 5 sur 5
Tout s'est parfaitement bien passé ! Merci !
E
Note : 5 sur 5
Très bien
G
Note : 5 sur 5
Super je recommande
M
Note : 5 sur 5
J'ai toujours reservés mes skis chez ski répubic et les tarifs en ligne sont toujours aussi avantageux.
S
Note : 5 sur 5
Top
L
Note : 5 sur 5
Super service, accueillant et sympathique. Réservation et retour très rapide avec des prix imbattables. On reviendra.
M
Note : 5 sur 5
Très bien
D
Note : 2 sur 5
We got four ski packs. My daughter had one ski that was ok and one that un-adjusted and couldn't be clipped into the boot at all. She had to walk back and get it sorted out. My friend and one good ski and one that kept on falling off. Not great.
Réponse de Ski Republic
Hello,
Thank you for your feedback.
We are sorry to read about the issues you experienced with the equipment, and we understand how inconvenient this must have been during your stay.
Regarding your daughter’s skis, we confirm that she returned to the shop and that the equipment was readjusted. Our team also advised to come back immediately if the issue occurred again so that we could provide a replacement. Unfortunately, we were not informed of any further problem during the week.
Concerning your friend’s skis, we were only made aware of the issue at the end of the rental period, which unfortunately did not allow us to intervene earlier and offer a solution during your stay.
Please note that all our equipment is regularly checked and maintained, but technical issues can occasionally occur. When they do, our teams are always available to adjust or replace the equipment as quickly as possible.
We regret the inconvenience caused and appreciate your understanding.
Kind regards.
Thank you for your feedback.
We are sorry to read about the issues you experienced with the equipment, and we understand how inconvenient this must have been during your stay.
Regarding your daughter’s skis, we confirm that she returned to the shop and that the equipment was readjusted. Our team also advised to come back immediately if the issue occurred again so that we could provide a replacement. Unfortunately, we were not informed of any further problem during the week.
Concerning your friend’s skis, we were only made aware of the issue at the end of the rental period, which unfortunately did not allow us to intervene earlier and offer a solution during your stay.
Please note that all our equipment is regularly checked and maintained, but technical issues can occasionally occur. When they do, our teams are always available to adjust or replace the equipment as quickly as possible.
We regret the inconvenience caused and appreciate your understanding.
Kind regards.
R
Note : 5 sur 5
Very efficient service, from the online booking to collection to return of the equipment. I would happily use the service again.